Refund and Cancellation Policy
Effective Date:19-03-2026
1. Order Cancellation
- Orders can be cancelled within 24 hours of placing the order
- Once shipped, cancellation is not possible
2. Refund Eligibility
Refunds are applicable if:
- Product is damaged
- Wrong product delivered
- Product is defective
3. Refund Process
- Customers must report issues within 48 hours of delivery
- Proof (images/videos) must be provided
4. Refund Timeline
- Approved refunds will be processed within 5–7 working days
5. Non-Refundable Cases
- Change of mind
- Incorrect address provided
- Delay due to courier issues
6. Replacement
We may offer replacement instead of refund where applicable.
7. Contact
Email: vyasihimalayaorganics@gmail.com
We ensure fair practices while supporting local producers.